Estrada Associates helps companies improve their people and their processes. Our team of professionals is dedicated to providing solutions that work. We will:
We can integrate with your training teams to build engaging learning courses. Whether facilitator materials, participant workbooks, assessments, web-based courses, virtual classrooms, webinars, we can provide your teams with experienced learning professionals.
We develop delightful web-based training courses that integrate with your existing learning platform. Our toolbox includes:
We will develop and implement your courses or customize our courses to meet your goals. The courses we offer include:
Estrada Associates’ Employee Engagement is a course designed to show how employees impact the customer experience.
We take a look at how managers, employees, and customers all play in a role in the success of the customer service interaction. We discuss what it means to be engaged as an employee.
Estrada Associates will work with organization leaders and employees to improve the key drivers for a high performing work force:
Our Personal Programs are dedicated to developing the skills everyone needs to enjoy a more positive and productive life. All of us have personal mountains to conquer.
The key to conquest and a renewed sense of self is learning to live more productively.
Estrada Associates' methods were developed over 20 years of educating and coaching. Through these methods, individuals have strengthened their interpersonal skills and interactions, and have enhanced their ability to perform.
The Estrada team has developed instructor led courses for topics as:
The Estrada team has developed web-based courses providing training and communications for topics as:
The Estrada team has developed presentations for
The Estrada team interviewed, consulted, and identified the curriculum requirements for operational business units. Curriculum plans were developed for new hire roles, staff development and advancement. The courses included: